Do Not Sell My Personal Information

At Neo Printix, operated by GoTo Printer LLC, we take your privacy seriously and are committed to transparency about how we handle your personal data. It is our policy not to sell your personal information to third parties for monetary compensation. This page explains your rights under the California Consumer Privacy Act (CCPA) and similar state privacy laws, and provides instructions on how to exercise those rights.

Your Rights Under CCPA

If you are a California resident, the California Consumer Privacy Act gives you specific rights regarding your personal information. These rights include:

• Right to Know - You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete - You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions required by law.
• Right to Opt Out - You have the right to opt out of the sale or sharing of your personal information. We provide this option for complete transparency and compliance with applicable privacy laws.
• Right to Non-Discrimination - You have the right not to receive discriminatory treatment for exercising any of your CCPA privacy rights. We will not deny you services, charge different prices, or provide a different quality of service based on your privacy choices.

How to Submit a Request

To exercise any of these privacy rights, you may contact us through the following methods. We will verify your identity before processing your request to protect your account security:

• Email: support@neoprintix.com with the subject line "Privacy Rights Request"
• Phone: (626) 842-1933 during business hours (Monday through Friday, 9 AM to 6 PM PST)

We will acknowledge receipt of your request within 10 business days and provide a substantive response within 45 calendar days. If additional time is needed, we will notify you of the reason and the expected completion date.

Information We Collect

In the course of operating our online store and providing customer service, we may collect the following categories of personal information: your name, email address, shipping and billing addresses, phone number, payment information (processed by secure third-party providers), order history, and browsing activity on our website. This information is collected and used solely for the purposes of processing and fulfilling your orders, providing customer support, improving our website and services, and complying with legal requirements.